Er Donald

Er Donald is a friendly and engaging member of staff who has customer service with over eight years’ experience working within the IT industry, services and corporate sectors. Improved efficiency by helping to maintain 100% of the client base by providing efficient and effective service delivered in a time-bound manner while continuously improving customer satisfaction.

Employment History 

NIIT/Ofcom     -  2nd Line Support Engineer QBE European Operations - Desktop Support  Analyst Bank OF New York Mellon - Desktop Support Engineer CITI Bank - Desktop Support Engineer/VIP/Trade Legal & General   -   Desktop Support Analyst Lloyds TSB & Lloyds Banking Group   -  Computer Engineer  - Contract William Shakespeare College   -  IT and Network Support Manager

IT Education - IT Training Qualifications

Lewisham College, William Shakespeare College and Excel College of Management (Diploma in Hardware & Software Engineering, Diploma in Computer Networking/ MCSE, Advance CISCO Networking CCNA, Advance Diploma in IT Professional by City & Guild, Diploma in PTLLS Certification, Microsoft Server 2012, ITIL Foundation, Microsoft Azure Fundamentals) For regular update, please visit www.facebook.com/himaltech